Is it possible to place an order by phone?
No, it’s not. You can only order online.
Where is my order confirmation email?
If you haven’t received an order confirmation then check your spam folder. If it isn’t there then please contact our Customer Care.
Is it possible to modify an order?
Once the order has been processed we are unable to modify it. Please contact our Customer Care if you require more information.
Why hasn’t my discount code been applied to my order?
Please contact our Customer Care to understand what happened.
Which payment methods are accepted?
The accepted payment methods are: Credit Card or PayPal (Italy and abroad).
Accepted credit cards: Visa, MasterCard, Maestro, Discover, Diners, Carta Sì, Postepay